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TAnnounce: announcements for direct lines, line groups, or attendant


Inform the callers
TAnnounce is a solution for Cisco Unified Communications Manager making it possible to play preregistered announces/messages for the incoming calls on direct numbers, attendant number or Line group.

TAnnounce can be used for the following functions:

  • Greeting Message, while ringing the destination line,
  • Redirect on no answer, busy,
  • Redirect on closed (depending of schedules),
  • Filtering/routing phone calls depending of calling number,
  • Simple Interactive Vocal Server to play messages,

Associated with a Line Group CUCM, TAnnounce provides a simple solution for a switchboard or support group, including:

  • Welcome message
  • Overflow on no answer
  • Opening hours
  • Call statistics (Statistics option)
  • Desktop popup

TAnnounce, based on CUCM call distribution, is a non-intrusive solution ; stopping TAnnounce does not prevent the distribution of calls.

For more details, the product document is here below:

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