TAnnounce: announcements for direct lines, line groups, or attendant
TAnnounce is a solution for Cisco Unified Communications Manager making it possible to play preregistered announces/messages for the incoming calls on direct numbers, attendant number or Line group.
TAnnounce can be used for the following functions:
- Greeting Message, while ringing the destination line,
- Redirect on no answer, busy,
- Redirect on closed (depending of schedules),
- Filtering/routing phone calls depending of calling number,
- Simple Interactive Vocal Server to play messages,
Associated with a Line Group CUCM, TAnnounce provides a simple solution for a switchboard or support group, including:
- Welcome message
- Overflow on no answer
- Opening hours
- Call statistics (Statistics option)
- Desktop popup
TAnnounce, based on CUCM call distribution, is a non-intrusive solution ; stopping TAnnounce does not prevent the distribution of calls.