Telisca is now part of Imagicle.

Welcome to the family!

As of November 9, 2022, Imagicle has completed the acquisition of Telisca and welcomed its team to Imagicle.

Welcome! What are you looking for?

Support portal

Do you need support? Open a ticket on the Support Portal: the support team will be happy to help you!

Documents

Looking for product info? Browse the dedicated tech documents.

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Here’s what else you need to know.

As for now, nothing. The former Telisca team is still there to help you with your products, support, etc. in the same way you’re used to. What’s different is that they are now backed up by a larger team, eager to welcome you and help you with anything you need.

Essentially, three things:

  • The entire Telisca team is now an integral part of the Imagicle team, who fully backs them up with everything.
  • Telisca Sarl/Ltd’s new name is Imagicle SaS.
  • Imagicle SaS has opened a new office in Paris, inside the Tour Maine Montparnasse.
All you have to do is open a ticket on the Imagicle Support Portal. The team will take care of your issues according to your SLAs and you’ll be able to follow the ticket’s process every step of the way.

Your issues will be solved according to the ImagicleCare Basic plan. Read the details of the plan here.

Upon purchasing a product, you’ll receive a license file that you’ll need to upload through a guided installation procedure.

You can ask for a dedicated quote by filling in this form.

By following the easy steps described in the Download page.

By browsing the Imagicle Knowledge Base.

Yes, of course. You’ll keep having the experience and benefits you’re used to, with the possibility to add any Imagicle product whenever you’d like. For more information, visit our End of Life policy section.

As of 1 February 2023, support services for Telisca products you’re currently using and any new purchase will be directly invoiced by Imagicle SpA and no longer by Telisca Ltd. You will receive all your new invoices from administration@imagicle.com.

Doc Date Lang. Format
Recording for Microsoft Teams
November 2022 English
ClickNDial Microsoft Teams
November 2022 English
Global Directory for Microsoft Teams
November 2022 English
Voice Alert for Microsoft Teams
November 2022 English
Attendant Console
November 2022 English
Global Directory
November 2022 English
ClickNDial
November 2022 English
Recording notification
November 2022 English
Telisca Recording
November 2022 English
IPS Pager & Audio Broadcast
November 2022 English
Wake up call
November 2022 English
IPS Prayer
November 2022 English
Agent Greeting
November 2022 English
Desktop Pop up
November 2022 English
Line Group Manager
November 2022 English
Silent Monitoring
November 2022 English
TAnnounce
November 2022 English
Delog-relog
November 2022 English
Morning check
November 2022 English
Phone Remote
November 2022 English
Phone Robot
November 2022 English
Pin and Password Manager
November 2022 English
Busy Alerter
November 2022 English
Call Blocker
November 2022 English
IPS Lock
November 2022 English
IPS Manager Assistant
November 2022 English
IPS Phone Config
November 2022 English
Missed calls email alerter
November 2022 English
Telisca Conference Center
November 2022 English
Telisca Single Sign-On
November 2022 English
Video Endpoints
November 2022 English
Finesse gadgets
November 2022 English
Doc Date Lang. Format
Enregistrement Telisca pour Teams
November 2022 French
Nouveau ClickNDial
November 2022 French
Annuaire Global Pour Microsoft Teams
November 2022 French
Voice Alert Microsoft Teams
November 2022 French
Attendant Console
November 2022 French
Global Directory
November 2022 French
ClickNDial
November 2022 French
Recording notification
November 2022 French
Telisca Recording
November 2022 French
IPS Pager & Audio Broadcast
November 2022 French
Wake up call
November 2022 French
Agent Greeting
November 2022 French
Desktop pop up
November 2022 French
Line Group Manager
November 2022 French
Silent Monitoring
November 2022 French
TAnnounce
November 2022 French
Delog-relog
November 2022 French
Morning check
November 2022 French
Phone Remote
November 2022 French
Phone Robot
November 2022 French
Pin and Password Manager
November 2022 French
Busy Alerter
November 2022 French
Call Blocker
November 2022 French
IPS Lock
November 2022 French
IPS Manager Assistant
November 2022 French
IPS Phone Config
November 2022 French
Missed calls email alerter
November 2022 French
Telisca Conference Center
November 2022 French
Telisca Single Sign-On
November 2022 French
Points de terminaison vidéo
November 2022 French
Finesse gadgets
November 2022 French

We are Imagicle

Founded in 2010 and part of the Zucchetti Group, Imagicle is a leading company in the UC apps market, with three Italian offices and fully-owned subsidiaries in Miami, Dubai, Riyadh, and Paris, and a happy team of more than 100 people. With an ever-expanding value proposition, Imagicle offers a full set of Cloud or Cloud-connected UC apps behind a single pane of glass.

What we do

We develop one suite of UC apps, empowered with AI and digital Conversational experiences, simplifying deployment, integrations, administration and use. Ideal for mid market and enterprise customers and integrated with the leading calling platforms, it’s available from the Cloud and in mixed environments, granting the flexibility, security and innovation all users need in the new hybrid (and more digital) world.

Want to talk about it?
Call us.

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+1 305 5013030

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+1 305 5013030
+39 0584 943232
+971 436 05197